8-5-2007
I booked my parents on a flight from Atlantic City to Tampa.
Immediately after clicking to book it I saw that there is
a charge for each and every piece of luggage.
That’s fine. The first 2 pieces are $5 each.
That’s ok to since the ticket was only $59.
The absurd part is that for a 3rd piece of luggage
they wanted; get this, $100 each way.
I called thinking this was a mistake on the web site
but was told that was the fee. When I asked them
to cancel the reservation that I had just made 5 mins
ago I was told it was non refundable.
My parents and I travel back ad forth at least
3 times a year. When I asked if they would rather
lose a few good regular customers or cut the cost
of the luggage they were unwilling to make any
considerations. Since the ticket for me cost
only $59 and the luggage cost $100 to check,
maybe if you book on this airline with their absurd policy,
you should purchase an extra ticket for your
luggage and put it in the seat next to you.
You will save $41 by doing so.
Because of their unwillingness to work with me
they will never see my backside on a
Spirit Airlines flight again.
And anyone I know will hear the negative experience
I had to endure. This airline was great for a long time
and I used it frequently. What a shame. 
With customer service like this I would not expect to see
Spirit Airlines in the skies too much longer so
consider this when making your choice to fly with them.